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Home » What We Do » Helping Hands

Helping adults and families impacted by domestic abuse

Bespoke one-to-one practical and emotional support for adults affected by domestic abuse. The service has an evolving peer-support network to help reduce isolation for both parents and children. Our team is made up of a diverse range of individuals who speak a wide range of languages and have diverse cultural backgrounds.

Jigsaw4u’s Helping Hands Service-Area

Operates across Merton, Sutton and Croydon

Service-user Eligibility

  • For: Adults over the age of 18 with experience of domestic abuse.
  • Referral Criteria: You can self-refer or be referred by a Professional for the Helping Hands Service in Merton and Croydon. Contact us below to refer (For Sutton residents please contact Transform Sutton who will triage cases to Jigsaw4u).

Quotes from our families and volunteers

Thank you so much for matching me with my volunteer. She has become a part of our life. When I felt lonely, she made my week. I looked forward to our meetings.

She listened to everything I had to say, with no judgement and she gave advice when I needed it. She was a true person who helped me through a really tough time.

From an adult being supported by Helping Hands

Helping Hands provides vital positive support for their service-users.
The high standard training allows volunteers to place themselves in a service-user’s shoes.

I’ve learnt that sometimes all my service-user needed was to be listened to and to feel supported.

From a Helping Hands volunteer

Thank you so much for the time you took to talk to me and listen to my worries. You have made such a difference to how I now view the future.

From an adult being supported by Helping Hands

This time a few years ago, I was feeling numb, worthless and feeling like I was a failure as a mother. I was apprehensive about accepting support from Jigsaw4u but I am so pleased I have. It’s changed our lives for the better.

I honestly don't know where we would be today without Jigsaw4u and the huge amount of support you all continue to give today. You’re very much loved by us.

From an adult being supported by Helping Hands

One of the stories from our Helping Hands service-users

Contact us about receiving support in Merton or Croydon

If you require help, advice or support from Jigsaw4u with our Helping Hands service in Merton or Croydon, please get in touch with us and we will do our best to get back to you as soon as we can.
Referring for yourself or someone else?(Required)
Do they know you are contacting us on their behalf?(Required)
Which London Borough does the affected person live in?(Required)
We can only help directly with requests for support across Merton and Croydon, as Sutton is handled by our Partners at Transform Sutton.
Your name(Required)
Their name(Required)
Your email(Required)
(not essential, but prefered if we need to get in contact)
This field is for validation purposes and should be left unchanged.

Get help now!

Urgent help

  • Emergency: 999

  • Non-emergency police assistance: 101


Worried about a child?

Join our Helping Hands Volunteer team

Learn more about volunteering with Jigsaw4u on the volunteering page.

Contact us if you would like to become a Helping Hands Volunteer

Please note that you must be over 18 if you would like to join us as a Helping Hands Volunteer and you must also be two years outside of your own experiences with domestic abuse to join our volunteer team.
This field is for validation purposes and should be left unchanged.

Activities4u: Fun trips and events for our children, young people and families

Providing positive activities throughout the academic year and school holidays, especially for our service-users which can include one-off and regular events like sports coaching, computing, art and drama workshops, seaside trips, theme-park visits, pantomimes, football matches and much more.

Learn More

Jigsaw4u’s Community Events

These are larger events that bring together the local community with fun events that includes entertainment, music, interactive activities and more for people of all ages.

Community Event Update coming soon

We are currently planning this event and will provide updated details when we can.

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Community Event Update coming soon

We are currently planning this event and will provide updated details when we can.

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Community Event Update coming soon

We are currently planning this event and will provide updated details when we can.

View event

All Our Services

We have a number of specialist support services that helps children, young people, families and our communities to put the pieces back together.

View our services

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Charity No. 1109167